Results & Claims

Last updated: 3rd December 2025

This Skin Results & Usage Disclaimer (the “Disclaimer”) applies to all statements, descriptions, claims, testimonials and before/after content presented on sopele.com and any associated channels operated by Sopele d.o.o. (the “Website”).

By using this Website or purchasing our products, you acknowledge and agree to the terms set out below.

1.Cosmetic products only
All Sopele products are cosmetic products.

They are formulated and marketed to improve the appearance and feel of the skin, such as the look of texture, radiance, smoothness and comfort. Our products are not medicines and are not intended to diagnose, treat, cure or prevent any disease or medical condition.

Any references to skin concerns (for example the appearance of bumps, roughness, ingrown hairs, body breakouts or uneven tone) are made strictly in the context of cosmetic care and visible appearance, not medical treatment.

If you have or suspect you have a medical skin condition, please consult a qualified healthcare professional before using our products.

2.Information and statements on this Website
All information on this Website, including product descriptions, ingredient explanations, routine suggestions and educational content, is provided for general informational purposes only.

Nothing on this Website:

• constitutes medical, dermatological or other professional advice, or

• is a substitute for consultation with a dermatologist, doctor or other qualified healthcare provider.

While we strive to ensure that information is accurate and up to date, we do not warrant that it is complete, error-free or suitable for every individual case.

3.Individual results may vary
Skin is individual. Results from using our products can vary from person to person and depend on many factors, including:

• skin type and condition

• overall routine and product combination

• frequency and method of use

• lifestyle, environment and other external factors

Any statements about product performance, including words such as “helps”, “visibly”, “improves the look of”, “supports” or similar language, describe potential cosmetic benefits observed under specific conditions. They do not constitute a guarantee of identical results for every individual.

No specific outcome is promised or guaranteed.

4.Before/after photos and testimonials
From time to time, we may share:

• before/after photos

• customer testimonials and reviews

• feedback from professionals

Such content represents the experience of the individual concerned at a specific point in time. It:

• may not be representative of every user’s experience, and

• should not be interpreted as a guarantee that you will achieve the same results.

Unless explicitly stated, photos are not digitally altered to change the appearance of the skin or the effectiveness of the product. Basic adjustments such as cropping, brightness and colour balance may be made where needed for clarity and consistency.

5.Ingredient and clinical information
Any references to ingredients, clinical studies, in vitro or in vivo data are provided to illustrate the properties of ingredients or formulas in a general sense.

Where we refer to data:

• it may relate to individual ingredients, not necessarily the finished product as sold, and

• it may be based on laboratory conditions, controlled studies or supplier data that differ from real-world use.

Such information is not intended to suggest that identical results will occur for every person using the product in everyday conditions.

6.Patch testing and responsible use
Because every skin is different, we recommend:

• checking the full ingredient list before use

• performing a patch test on a small area of skin, especially if you have sensitive or reactive skin

• following the usage instructions on the packaging and product pages

If irritation, discomfort or an unwanted reaction occurs, discontinue use and consult a healthcare professional if needed.

7.No waiver of consumer rights
Nothing in this Disclaimer is intended to exclude or limit any rights you may have as a consumer under applicable law, including mandatory consumer protection regulations in the country where you reside.

In the event of any inconsistency between this Disclaimer and applicable consumer law, your statutory rights shall prevail.

8.Changes to this Disclaimer
We may update this Disclaimer from time to time to reflect changes in our products, regulations or internal policies. The “Last updated” date at the top of this page indicates when it was most recently revised.

9.Contact
If you have any questions about this Disclaimer or our product claims, please contact us at: hello@sopele.com.

We will do our best to assist you.